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- WILLIAM D. HAGER
CURRICULUM VITAE
561-995-7429 or bhager@expertinsurancewitness.com
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CAREER HIGHLIGHTS: (See full position descriptions below)
- President,
Insurance Metrics Corporation, Jan
2000 - Present
-
Deputy Mayor (2004-2005) and Elected City Council Member,
City of Boca Raton, Florida, April
2002 - Present
- Cenetec
Co-founder, January 2000 - January 2002
- Co-Founder,
Risk Metrics Corporation, 1998 to 1999
- President
and CEO, NCCI, INC., 1990 to 1998
- Insurance
Commissioner, State of Iowa, 1986 to 1990
- National
Association of Insurance Commissioners (NAIC), 1986-1990
- Attorney,
Hager & Schachterle, 1983 to 1986
- General
Counsel, American Academy of Actuaries, 1980 to 1983
- Congressional
Assistant, U.S. House of Representatives, 1979 to 1980
- Chief
Deputy, Iowa Insurance Department, 1976 to 1978
- Iowa
Assistant Attorney General, 1975 to 1976
- Legal
Counsel, Iowa House of Representatives, 1975 Session
- Teacher,
Hawaii School District, 1970-1972
- Educational
Background
-
Bar
Admissions
- Community
- Awards
- Professional
- Author
- Presentations
- Personal
PRESIDENT, INSURANCE METRICS CORPORATION
BOCA RATON, FLORIDA - JANUARY 2000 to PRESENT
Mr. Hager formed Insurance Metrics Corporation in early 2000. The focus of this Corporation is three-fold:
1. The provision of reinsurance arbitration service,
2. The provision of expert insurance witness services and
3. The provision of non-litigation insurance consulting.
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DEPUTY MAYOR (2004-2005) AND CITY COUNCIL MEMBER
CITY OF BOCA RATON, FLORIDA - APRIL 2002 to PRESENT
Mr. Hager was elected to a two-year term on the Boca
Raton City Council, effective April 1, 2002. During his successful first term Council Member Hager focused
on the city budget, quality of citizen services, increased educational opportunities and development plans.
He was re-elected to a second two-year term without opposition.
Councilman Hager was appointed Deputy Mayor effective April 2004
and held this position for one year until 2005. He continues to
serve as an elected member of the Boca Raton City Council at the
present time.
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CENETEC,
L.L.C.
BOCA RATON, FLORIDA - JANUARY 2000 to JANUARY 2002
In early 2000, Mr. Hager co-founded Cenetec along with a group of entrepreneurs serving as its
CEO and Chairman of the Board. Cenetec served as a for profit accelerator designed to help
pioneering entrepreneurs turn their most innovative Internet and high technology products and
services into successful companies. Cenetec enabled a number of early stage companies to
effectively transform themselves into revenue producing enterprises.
Cenetec currently holds positions in a number of such companies.
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CO-FOUNDER,
RISK METRICS CORPORATION
BOCA RATON, FLORIDA - 1998 to 1999
Co-founded this information company in 1998. Risk Metrics gathers and sells public data to a wide range of customers. Mr. Hager recently sold his shares in Risk Metrics and no longer holds a position in the Company. Top
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PRESIDENT
AND CHIEF EXECUTIVE OFFICER, NCCI, INC.
BOCA RATON, FLORIDA - 1990 to 1998
Mr. Hager
was appointed President and CEO of NCCI in May 1990. NCCI is the
nation's largest workers compensation and health care informatics
corporation. Headquartered in Boca Raton, Florida, the corporation
provides rate making services, database products, software, publications
and consultation services to state funds, self-insureds, independent
bureaus, agents, regulatory authorities, legislatures and more
than 700 insurance companies. While under Mr. Hager's leadership,
NCCI had annual revenues approaching $150 million, NCCI employed
1,000 people located in 20 offices around the United States and
was and is the licensed statistical and rate advisory organization
in nearly 40 states. During Hager's leadership, NCCI had annual
pricing responsibility for some $16 billion of workers compensation
premium and responsibility to gain regulatory approval of that
pricing.
During Hager's
tenure, NCCI doubled revenues (from $70 million to $150 million),
reduced loss cost inadequacy to nearly zero (down from 25% inadequacy),
brought residual markets to an underwriting break-even point (down
from $2 billion in annual underwriting losses) and provided the
intellectual foundation for $1.5 billion in statutory reform.
Concurrently, the organization was right-sized (head count reduced
from 1,500 to 1,000), firepower was substantially increased (technical
and professionals increased from 40% to 85% of the employment
base), and the organization was converted from a rate bureau to
a contemporary, competitive information company.
Specific expert
skills that emanate from this position include:
- Reported
to a Board of Directors consisting of the lead insurance industry
CEOs.
- Oversaw
an actuarial department with 150 employees
- Very familiar
with the rate making process, the strategy relating to filings
and
the organizational intent of all rate making organizations.
- Intensive
management of the federal antitrust exposure of NCCI. As an
organization that lawfully promulgated rates on behalf of competitors,
this exposure was intensive and pervasive.
- Positioned
to provide powerful and pivotal strategic guidance and testimony
to maximize either the resistance to a proposed rate filing
or its approval. Working with a former NCCI FCAS, we are able
to zero in on the relevant features of these rate filings.
- Positioned
to provide pivotal expert testimony as to whether an insurer's
behavior conforms or fails to conform to industry practices.
- Damages,
including punitive damages as appropriate, regarding workers
compensation insurers.
- RICO matters.
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INSURANCE
COMMISSIONER, STATE OF IOWA
DES MOINES, IOWA - 1986 to 1990
As Insurance
Commissioner appointed by Governor Terry Branstad in July 1986,
Mr. Hager was responsible for the regulatory oversight of all
insurance companies, agents and brokers authorized to conduct
business in the state of Iowa. He directed departments responsible
for solvency oversight, consumer protection, agency licensing,
and the administration of property and casualty, life and health
insurance industries. In addition, Mr. Hager oversaw state regulation
of the securities industry with Iowa's Supervisor of Securities
reporting directly to him.
Mr. Hager
brought contemporary technology to the Insurance Division. He
pushed for aggressive legislation resulting in increased prosecution
of agents and companies. For example, in 1986, $16 million was
recovered from insurers for Iowa consumers. Under his direction,
the division spearheaded an effort to attract new insurance operations
to Iowa. Under this program, 3,000 new insurance jobs were added
in 1988 alone. The program continues to date and is nationally
recognized as a model of a constructive environment for attracting
insurer operations. He was also responsible for implementing an
assertive senior citizens advocacy program to educate the elderly
on insurance purchases. Mr. Hager also strengthened rate oversight
by leading the effort to hire an FCAS within the Department. Under
Hager's leadership the FCAS was paid substantially more than Hager
and even more than the Governor of the State.
The most important
and yet least visible regulatory tool for an insurance commissioner
is regulating for solvency. Mr. Hager was recognized for tenacious
solvency regulation. During his term, several preexisting insolvencies
were brought to completion and closed out. Furthermore, a number
of marginal domestic insurers were declared insolvent and liquidated.
Mr. Hager also facilitated a preemptive sale of a $4 billion Iowa
domestic insurance company (Integrated Resources Life Insurance
Co.) when its parent teetered on insolvency. The department worked
with the insurer when a "run on the bank" was imminent
and led a rapid sale of the insurer preempting a probable major
insolvency. Under the terms of the sale all policyholders were
made whole.
The department
also recommended and supported state and federal prosecution of
several insurance executives (e.g., American Excel) who committed
financial fraud. Consistent with this record, and the general
standard that the strength of solvency regulation during a commissioner's
term is best reflected in the out years, in the years following
1990, Iowa has not had a relevant insurer insolvency.
Specific
expert skills that emanate from this position include:
- Responsible
for oversight, interpretation and application of entire Iowa
insurance code, which is analogous to most states.
- Interpretation
and application of insurance laws and regulations to specific
fact settings on a daily basis.
- Functioned
frequently as an APA Hearing Officer, applying insurance law
to specific contested facts and rendering scores of written
opinions. Topics included rate proposals for workers comp, property/casualty,
life and health; agents and insurer license revocations; unfair
trade practice matters; and declaration of insolvencies.
-
Working familiarity with SAP (vs. GAAP).
- Merger/acquisition
approvals.
- Examination
process.
- Reinsurance/
Bulk Reinsurance approvals.
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NATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS (NAIC),
1986 – 1990.
Concurrent with his service as Iowa Insurance Commissioner, Mr. Hager served as a member of the NAIC. The NAIC is an organization of the insurance commissioners of all 50 states and meets regularly in locations throughout the U.S. to consider and evaluate national insurance issues. The NAIC considers all major insurance issues and formulates responsive model insurance laws and regulations, which are then routinely (but optionally) adopted at the individual state level. In addition, the NAIC promulgates and updates the key insurer financial reporting format, namely the NAIC Annual Statement Blank. The organization is based in Kansas City, Missouri and is staffed by well over 100 personnel.
NAIC Chairmanships – Chairman of the Midwest Zone. Mr. Hager was elected by his fellow Insurance Commissioners from the Midwest Zone (composed of the Midwest states, constituting about one quarter of all of the states) to provide leadership and representation of the Midwest before the balance of the states. This position included a position on the Executive Committee of the NAIC as well as major responsibilities relating to the assignment of states (and their related examiners) to specific examinations, both triennial and Market Conduct.
NAIC Leadership: Member of the Executive Committee. Mr. Hager also served as an elected member of the Executive Committee of the NAIC, the body that served as the steering committee of the organization, providing leadership between full membership meetings and providing recommendations to the full membership as to complex or politically charged issues within the organization.
NAIC Chairmanships – Chairman of the Life Insurance Committee. As a member of the NAIC, Mr. Hager served as both Vice Chairman and Chairman of the NAIC Life Insurance Committee. The charge of this Committee was oversight over all issues relating to life insurance products (including illustrations) as well as life insurers. This position and my four years of service at the NAIC exposed me to Mr. Hager to all aspects of life insurer operations and responsibilities.
NAIC Chairmanships: Chair of the Universal Life Insurance Task Force. In addition to chairing the Life Insurance Committee, Mr. Hager also chaired the Universal Life Insurance Task Force. The responsibility of this Committee included oversight of emerging life insurance products such as universal life.
NAIC Chairmanships: Chair of the Life Insurance Product Development Task Force. Mr. Hager also chaired the Life Insurance Product Development Task Force. While chairman of this task force, he led the development of model disclosure statements for universal and indeterminate premium life products designed to assist consumers in their comparison of different types of interest sensitive life insurance products, after a survey of the states determined regulatory problems existed with these products.
NAIC Chairmanships Chair of the Financial Services and Insurance Regulation Task Force. Mr. Hager also served as Chair of the Financial Services and Insurance Regulation Task Force and Member of the Executive Committee. Working with the other U.S. financial industries, this Task Force had responsibility to reconcile issues relating to non-insurance financial matters (e.g., banking and securities) in their intersection with insurance and insurance regulation.
NAIC – Other Committees. In addition, he also served on the following NAIC committees:
- Member, the Blanks Committee
- Member, Guarantee Fund Committee
- Member, Rehabilitator and Liquidators Committee
- Member, Casualty Actuarial Committee
- Member, Commercial Lines Committee
- Member, Valuation of Securities Committee,
- Member, International Insurance Relations Committee
- Member, Accounting Practices and Procedures Committee and
- Member, State and Federal Legislative Committee.
Specific expert skills in regard to NAIC include:
- Eight years of direct hands on experience at the NAIC as a regulator
- Very familiar with the NAIC mechanisms
- Conversant with and adept at applying NAIC publications to litigation (e.g., Examination Manuals; Liquidation Manuals; Accounting Manuals; SVO Office, etc.)
- Working with recognized regulatory focused CPA's, Mr. Hager is able to provide specific and finite insurance/liquidation accounting expert testimony.
Ongoing Regulatory Involvement. In the years since leaving the regulatory ranks, he has continued to be closely involved with the NAIC and the regulatory community. As President and CEO of NCCI, he was in regular attendance at meetings of the NAIC and continues to currently attend these meetings and to be actively engaged with the regulatory process.
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PRACTICING
ATTORNEY, HAGER & SCHACHTERLE
DES MOINES, IOWA - 1983 to 1986
Following
his time in Washington, D.C., Mr. Hager returned to Des Moines
and opened his own law firm in 1983. The firm specialized in corporate
insurance, regulatory insurance and employee benefit matters.
The firm also provided general legal services. Mr. Hager represented
numerous clients (companies and agents) in regulatory matters
before the Iowa Insurance Department. Representative matters included:
- Policy
forms approval
- Rate approval
- Insurer
disciplinary matters
- Agent disciplinary
matters, and
- Insurer
merger acquisition and holding company matters
He also lobbied
on behalf of insurers at the state legislature and NAIC level.
Representative clients included the:
- National
Association of Independent Insurers (NAII)
- The Iowa
Professional Insurance Agents Association (PIA), and the
- Iowa Association
of Life Underwriters (IALU)
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GENERAL
COUNSEL AND DIRECTOR OF GOVERNMENT RELATIONS
AMERICAN ACADEMY OF ACTUARIES
WASHINGTON, D.C. - 1980 to 1983
Mr. Hager
served as General Counsel and Director of Government Relations
for all Academy activities, including advising on admissions,
discipline, federal antitrust and general corporate law. He represented
the 10,000 member organization before Congress (e.g., Senate Committees
on Banking, Commerce, Finance and Labor, and House committees
on Education, Labor, Energy, and Ways and Means). He also represented
the Academy before federal regulatory agencies, including the:
- Pension
Benefit Guaranty Corporation
- Health
Care Financing Administration, and
- The United
States Department of Labor
- His additional
duties included daily monitoring and reporting of all Congressional
and regulatory activities affecting the profession.
While at the
Academy Mr. Hager was also chief staff support to the following
Academy Committees/functions:
- Committee
on Discipline
- Committee
on Risk Classification
- Committee
on Guides to Professional Conduct
- And several
others
Mr. Hager
worked with Academy committees that subsequently provided the
impetus for the creation of a national actuarial standards board
that later became the Actuarial Standards Board (ASB).
Specific expert
skills in this position include:
- Author
of
"The Emerging
Law of Actuarial Malpractice"
- Working
knowledge of Actuarial Professional Standards, including conversance
with the pronouncements of the Actuarial Standards Board
- Adherence
of the particular work product (or professional ethics) to
actuarial professional standards
- Applicable
expert conclusions
- Knowledge
of the organization and structure of the actuarial profession;
the
profession's players; and the interaction of actuarial science
and insurance
- Ability
to optimize actuarial malpractice and rate proposal cases
- Cross
examination assistance of opposing actuarial experts
- Expert
testimony as to standards (work product and ethics)
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ADMINISTRATIVE
ASSISTANT TO REPRESENTATIVE TOM TAUKE
U.S. HOUSE OF REPRESENTATIVES
WASHINGTON, D.C. - 1979 TO 1980
Mr. Hager
served as Administrative Assistant in Washington D.C. to Iowa
Congressman Tom Tauke (Republican from Dubuque) for one year.
His duties included the following:
- Coordinated
district operations from Washington, D.C.
- Supervised
office accounts
- Supervised
district grant applications and
- Managed
a staff of 14
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Reported directly to Commissioner Herb Anderson. Mr. Hager supervised the following divisions within the Department:
Life and Health Division. The Life and Health Division was responsible for oversight of all life and health policy forms approvals as submitted by insurers. Additionally, this division was also responsibly for all related Life/Health rate change proposals.
Property Casualty Division. The Property Casualty Division was responsible of oversight of all property casualty policy forms approvals as submitted by insurers. Additionally, this division was responsible for all related property/casualty rate change proposals.
Complaints Division. This division was responsible for the processing and oversight of all consumer complaints received by the Insurance Department. In the Department’s resolution of such complaints and where patterns of insurer and agent wrong doing arose, to prosecute the insurers/agents under the Iowa Administrative Procedures Act. Mr. Hager personally led the Administration Prosecution of scores of such cases.
Agents Licensing Division. This application was responsible for overseeing all agent-licensing applications.
In addition to the above, Mr. Hager supervised initiation of formal administrative actions relating to departmental rules, companies (i.e., mergers, holding company activities and disciplinary activity), and agents (i.e., disciplinary).
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ASSISTANT ATTORNEY GENERAL
DES MOINES, IOWA - 1975 TO 1976
Assigned to
the Department of Insurance, serving as the Department's General
Counsel. In that capacity, he:
- Prepared
briefs for the Department's use in agency administrative hearings
- Represented
the Department in all state and federal litigation
- Provided
day-to-day legal guidance to the Commissioner as to all relevant
matters
- Prepared
and issued Attorney General Opinions relative to insurance matters
- Interpreted
state insurance law and regulations
- Prosecutor
for APA hearings on behalf of the Insurance Department
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LEGAL
COUNSEL TO THE REPUBLICANS, IOWA HOUSE OF REPRESENTATIVES
DES MOINES, IOWA - 1975 SESSION
Retained by
the Republicans of the Iowa House of Representative as their legal
counsel for 1975 Session. In this position, Mr. Hager provided
legal counsel on all relevant caucus issues and provided the following
staff support:
- Researched
pending legislation
- Prepared
memorandums in support of proposed legislation
- Provided
legal advice, and
- Participated
in bill drafting
- Worked
the floor of the legislature as to specific legislation
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MATHEMATICS
TEACHER, KALAKAUA INTERMEDIATE SCHOOL
KALIHI DISTRICT, HONOLULU HAWAII - 1970-1972
Taught junior
high mathematics and Hawaiian history in a school with a significant
population of Hawaiian students during academic years 1970-71
and 1971-72.
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EDUCATIONAL
BACKGROUND
- University
of Northern Iowa, Cedar Falls, Iowa
Bachelor of Arts degree, Secondary Mathematics Education, 1969
- University
of Hawaii, Honolulu, Hawaii
Master of Education Degree, Psychological Counseling, 1972
- University
of Illinois, Champaign, Illinois
Juris
Doctor,1974
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BAR ADMISSIONS AND OTHERS
Florida, by exam 2004;
Illinois, by exam 1975 (this license is currently in inactive status);
Iowa, by exam 1975;
United States Supreme Court 1978
Member, the Iowa State Bar Association, Sections on:
- Administrative Law,
- Commercial and Bankruptcy Law,
- Corporate Counsel,
- Government Practice,
- Health Law,
- Litigation,
- Trade Regulation and
- Workers Compensation.
Member, American Bar Association, and Member of the following Sections:
- Administrative Law and Regulatory Practice,
- Antitrust Law,
- Health Law and
- Tort, Trial and Insurance.
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- Member of the Board and Immediate Past Vice Chairman of the Board, Boca Raton Community Hospital
Co-Chairman (w/ Beth and Mr. Richard Gold) of the 2001 American Cancer Society’s Ball (Boca Raton)
Ball Chairman (w/ Beth) 1999 Boca Raton Community Hospital
Ball Co-Chair (with Beth and with Mike and Kathy Arts and John and Susan Welchel) of the 1998 Boca Raton Historical Society Ball
Ball Chair (w/ Beth) of the 1997 American Heart Association Ball
Board of Directors, National Conference of Christians and Jews of Southeast Florida
Board Member, past Chair, Boca Raton Chamber of Commerce
Member of the Session and current Stewardship Campaign Chairman, First Presbyterian Church (Delray Beach)
Past Board Member, Past Chair, Florida Atlantic University Executive Advisory Board, College of Business
Past Board Member, Past Campaign Chair, United Way of Palm Beach County
Past Chair, March of Dimes Walk America
Advisory Committee to the Board: Pinecrest School, Fort Lauderdale, Florida
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AWARDS
- Sun Sentinel
Excalibur Award for Business Leaders in South Florida (awarded
for excellent business practices)
- Silver
Medallion Award, National Conference of Christians and Jews
(awarded for ecumenical work in the community between all ethnic
groups)
- Business
of the Year (to NCCI), 1996 as CEO
- Scores
of others
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PROFESSIONAL
- Member,
Board of Directors of Emergin, Inc., a global leader in the
wireless software industry, offering a combination of products
and services that provide wireless communications solutions
to businesses of all sizes.
- Partner,
Silicon Beach Venture Capital, Inc., a venture capital firm
located Boca Raton.
- Elected Councilman of the City of Boca Raton; term runs
through 2009.
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AUTHOR
- Numerous
Iowa Attorney General Opinions (1975-76)
- Antitrust
Guide, American Academy of Actuaries (1982)
- Numerous
other articles in various publications while General Counsel
and Director of Government Relations to the American Academy
of Actuaries (1980-1983)
- Numerous
articles in various publications while Iowa Commissioner of
Insurance (1986-1990)
- Author
(and lecturer) of the Insurance Course of the Iowa Bar Review
(@ 1985- 1991)
- Numerous
Hearing Officer Decisions under the Iowa Administrative Procedures
Act (1978-1980; 1986-1990)
- Numerous
articles about the US Workers Compensation System while President
and CEO of NCCI (1990-1997)
- Law Review
Article: William D. Hager, "The Authority of the
States over Debtor Coercion by the Federal Savings and Loan
Associations, "27 Drake Law Review 651 (1977)
- Law Review
Article: William D. Hager and Paul Noel-Chretien, "The
Emerging Law of Actuarial Malpractice,"
31 Drake L.Rev. 831 (1982)
- Law Review
Article: William D. Hager & Larry Zimpleman, "The
Norris Decision, Its Implications and Applications,"
32 Drake L. Rev. 913 (1983)
- Numerous
other articles
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PRESENTATIONS
- Numerous
presentations to various groups while Iowa Assistant Attorney
General
- Numerous
presentations to various groups while Iowa First Deputy Insurance
Commissioner
- Numerous
presentations to various actuarial organizations/programs while
General Counsel and Director
of Government Relations of the American Academy of Actuaries
- Numerous
presentations to various groups/organizations while a practicing
attorney in Des Moines
- Numerous
presentations to various groups while Commissioner of Insurance
- Numerous
presentations to various groups while President and CEO of NCCI
- Numerous
presentations to the high technology community in recent positions
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PERSONAL
Bill and his
wife, Dr. Beth King, reside in Boca Raton where they are raising
their two teenage daughters. Beth is an assistant professor of
nursing at Florida Atlantic University; Bill is a highly marginal
golfer, he teaches Sunday School at the First Presbyterian Church
in Delray Beach, where he also serves as an Elder.
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Contact
Information:
2360 NW 45th
Street
Boca Raton, Florida 33431
Telephone: (561) 995-7429
Fax: (561) 241-7920
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